Online payment for your order is very fast & easy. Simply add your favourite products to your cart and proceed.

We accept major credit cards - Visa, Mastercard & Amex. You can also pay via PayPal & direct deposit (ATM/Internet transfer) if it’s an order over the phone or email or chat.

Yes it is. All transactions using a credit card on this site are processed within a matter of few minutes by secure means. Your personal details are not even seen by anyone here at Bungalow No. 9. This website uses a safe and secured payment gateway that means your details cannot be accessed by anyone else. Check for the little locked padlock in the toolbar in the bottom right hand corner of your screen or next to your URL browser bar while entering your credit card details.

We accept cash for purchases in our office. We also accept ATM transfers or internet banking transfers for orders placed over the phone, email, chat or through our social media accounts.

Yes we do. We are also happy to accept orders via email or phone. You could also visit us at Atlas World Ltd. 17-B, Casey Aberdeen House, 38 Heung Yip Road, Wong Chuk Hang, Hong Kong. To ensure we are there to welcome you, a prior phone call at +852 2116 8210 informing us of a preferred time to visit would be appreciated.

That particular fragrance or item may be temporarily out of stock or discontinued. Please write to us or call us and we will check for you.

Please write to us or call us in order to make a bulk purchase enquiry.

All orders placed Monday through Friday (excluding public holidays), are usually dispatched within 1-3 business days, subject to stock availability. We use popular and efficient HK courier companies, or even our own delivery staff, for all our deliveries so you can expect to receive your goods within 1-3 business days depending on your location in Hong Kong. We cannot ship to PO Boxes. International orders have various shipment times depending on transit time, location, etc. Therefore, there is no set delivery time but you could write to us so we can try to check for you.

If your order totals more than HK$500, we offer free local delivery in Hong Kong. For orders HK$500 & below, we charge a flat rate charge of HK$50 Hong Kong-wide. Additional charges may be applicable for certain addresses in Hong Kong. All International orders will have a base shipping charge. However, we may request the customer for an additional amount based on the destination and total volume of the order. Please note all orders, local or international, only get shipped once adequate shipping charges have been received from the customers. We reserve the right to request for additional payment towards shipping charges in some cases so customers should expect to be informed by email.

Yes, you can (please bring along your printed receipt). Our office retail store is located at Atlas World Ltd. 17-B, Casey Aberdeen House, 38 Heung Yip Road, Wong Chuk Hang, Hong Kong. Please let us know quickly upon order confirmation that you would like to pick or/and call us beforehand on +852 2116 8210 to ensure we are there for you.

Yes, we are.

We won't be able to edit your first order receipt/invoice but we can generate a new one. Please email us or call us and we will take care of it.

Not at the moment since goods have to be packed for courier shipments but we may consider this service in the near future.

You will need to place individual orders for each location. This will allow you to enter the delivery details of each person correctly.

The customer importing the goods will be responsible for payment of import duties and customs fees. The prices we offer are ex-showroom prices and our payment terms are 100% payment advance before shipment or pickup.

While the formulations of our fragrances remain the same, we make periodic changes to the components for various reasons, but mainly because we like to keep things fresh. You may find a difference in the bottle or the cap, but rest assured that fragrance oils remain the same.